Guidance on Revenue Scotland’s Discretionary Powers for Penalty Reductions and Excuses

Revenue Scotland’s discretion to reduce tax penalties

Revenue Scotland can sometimes cancel or reduce a tax penalty, but only in limited cases. The three main routes are reasonable excuse, special circumstances, and disclosure. These are separate legal tests, and the outcome depends on the facts, the relevant legislation, and the more detailed guidance rather than the overview page alone.

  • Revenue Scotland’s penalty rules are not always automatic, and a penalty may be reduced or disapplied in some cases.
  • The three recognised routes are reasonable excuse, special circumstances, and reduction for disclosure.
  • Reasonable excuse usually looks at whether the failure happened for a legally acceptable reason, so the penalty may not apply at all.
  • Special circumstances focus on unusual features of the case that could make the normal penalty unfair or inappropriate.
  • Disclosure looks at whether the taxpayer told Revenue Scotland about the problem, how complete the disclosure was, and when it was made.
  • The overview guidance is only a signpost, so each case must be checked against the specific penalty rules and detailed guidance.

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Revenue Scotland’s discretionary powers over penalties

This page explains the limited circumstances in which Revenue Scotland may reduce or disapply a tax penalty using its discretionary powers. The source material is only an overview page, but it points to three important areas: reasonable excuse, special circumstances, and disclosure. These matter because a penalty is not always fixed in practice. In some cases, the law allows Revenue Scotland to take account of what happened and reduce the amount charged.

What this rule is about

Penalty rules in the Scottish tax system do not operate in a completely mechanical way. Although a penalty may arise under the legislation, there are situations where Revenue Scotland has a power to decide that the full penalty should not apply, or should be reduced.

The overview page identifies three routes by which this may happen:

  • where the taxpayer had a reasonable excuse
  • where there are special circumstances
  • where a reduction is justified because of disclosure

These are different concepts. They should not be treated as interchangeable. Each one addresses a different question about why the penalty arose and whether it should be reduced.

What the official source says

The official source is an overview of Revenue Scotland guidance on discretionary powers in relation to penalties. It directs readers to three separate guidance pages:

  • RSTP3022: Reasonable excuse
  • RSTP3023: Reduction of a penalty for special circumstances
  • RSTP3024: Reduction of a penalty for disclosure

The overview itself does not set out the detailed legal tests. Its main function is to show that Revenue Scotland recognises three distinct bases on which a penalty position may be reconsidered.

That means the page is best understood as a signpost rather than a full statement of the law. The detailed effect depends on the underlying legislation and the more specific guidance referred to.

What this means in practice

If a penalty has been charged, or may be charged, the key practical point is that the amount may not be the end of the matter. A taxpayer or adviser should consider whether one of these three routes is relevant.

A reasonable excuse argument usually goes to whether the penalty should apply at all, because the failure happened despite a genuine and acceptable reason.

Special circumstances are different. This usually concerns whether something unusual about the case makes the normal penalty result unfair or inappropriate.

Disclosure is different again. This concerns whether the taxpayer’s own conduct in revealing the issue can justify a reduction in the penalty.

In practice, this means that when reviewing a penalty, you should not just ask, “Was the tax return wrong?” or “Was there a late filing?” You should also ask:

  • Was there a legally recognised excuse for the failure?
  • Is there anything unusual about the facts that could justify a reduction?
  • Did the taxpayer disclose the problem in a way that could reduce the penalty?

These questions can be relevant in Scottish devolved taxes such as LBTT and SLfT where the Revenue Scotland and Tax Powers Act framework applies.

How to analyse it

A sensible way to approach a penalty case is to separate the analysis into stages.

First, identify exactly what penalty is in point. Different penalties may have different statutory rules, and the extent of any reduction power may depend on the legislation behind that penalty.

Second, consider reasonable excuse. Ask what caused the failure, when the problem arose, whether it was outside the taxpayer’s control, and what the taxpayer did once the problem ended. The issue is not simply whether the taxpayer had a difficult time. The question is whether the facts meet the legal standard for a reasonable excuse.

Third, consider special circumstances. Ask whether there is anything out of the ordinary that means the standard penalty outcome would not properly reflect the case. This is usually a narrow and fact-sensitive area.

Fourth, consider disclosure. Ask whether the taxpayer came forward with information about the failure, how complete that disclosure was, and whether it happened before or after official intervention. The detail matters because not every admission has the same effect.

Fifth, keep the categories separate. A weak reasonable excuse argument does not automatically become a special circumstances case, and disclosure does not necessarily prove reasonable excuse.

Example

This is only an illustration of how the framework works.

A taxpayer incurs a penalty connected with a devolved tax filing failure. On review, three different arguments might be considered:

  • If the failure happened because of an event that may amount to a reasonable excuse, the taxpayer may argue that the penalty should not apply.
  • If the case involves unusual facts that make the standard penalty outcome disproportionate, the taxpayer may ask Revenue Scotland to consider special circumstances.
  • If the taxpayer identified the problem and informed Revenue Scotland fully, that disclosure may support a reduction even if the penalty is not cancelled altogether.

The correct outcome depends on the detailed rules for the penalty and the facts of the case. The overview page does not itself resolve those details.

Why this can be difficult in practice

The main difficulty is that the overview page is very brief. It tells you that discretionary powers exist, but not how far they go in any particular case.

There are also important legal distinctions hidden behind short labels:

  • “Reasonable excuse” is a legal standard, not a general fairness test.
  • “Special circumstances” does not mean any sympathetic fact.
  • “Disclosure” does not automatically remove a penalty; it may only reduce it, depending on the rules.

Another difficulty is that discretionary powers do not replace the legislation. The legislation creates the penalty framework. Guidance helps explain how Revenue Scotland approaches its powers, but the statutory rules remain central.

So the real task is to match the facts to the correct legal route, rather than making a general plea for leniency.

Key takeaways

  • Revenue Scotland recognises three main discretionary routes in penalty cases: reasonable excuse, special circumstances, and disclosure.
  • These are separate concepts and should be analysed separately.
  • The overview page is only a signpost, so the detailed result depends on the underlying legislation and the specific guidance for each route.

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4 weeks ago
Nick was fantastic to work with. I had a complicated SDLT question and he took the time to properly understand the details before giving his view. His explanations were clear, thorough, and easy to follow even on quite technical points. Would highly recommend for anyone needing land tax advice on a non-standard situation.
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1 month ago
Nick was really helpful; clear in his timely communications and gave candid yet entirely fair and empathetic feedback on my SDLT tax matter…. exactly as i had hoped for, he is way ahead of his competition in this regard! thoroughly recommended
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Lei Wang

1 month ago
I am extremely grateful for the professional advice and support I received. I contacted Nick regarding a particularly complex SDLT matter and was very impressed by how knowledgeable, approachable and helpful he was. He took the time to understand the circumstances, carefully considered the information provided, and gave clear and practical advice on how best to proceed. It is not often that you come across someone who is so willing to share their expertise and genuinely help others. His advice gave me much greater confidence in dealing with the matter. I would highly recommend Nick to anyone looking for someone knowledgeable, professional and genuinely helpful. Thank you again for your time and kindness!
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1 month ago
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1 month ago
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1 month ago
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3 months ago
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3 months ago
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4 months ago
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4 months ago
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Maroua Mkacher

4 months ago
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5 months ago
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Yathorshan Shanthakumaran

5 months ago
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6 months ago
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8 months ago
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8 months ago
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8 months ago
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Ricky Puri

8 months ago
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subash vanga

8 months ago
Nick was outstanding! He gave me an extremely detailed, clear and professional explanation of a tricky SDLT situation involving first-time buyer relief, higher rates surcharge and married couple rules. He cited the exact legislation, provided calculations, and outlined practical options – far more thorough than I expected. Highly knowledgeable, patient and genuinely helpful. Thank you, Nick – I’d recommend you to anyone dealing with stamp duty questions!
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Zoe Shuker

8 months ago
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P Boyapati

8 months ago
Excellent specialist advice from Nick. Who is knowledgeable, responsive, and very clear in explaining the practical risks around a mixed-use SDLT position. His guidance was thorough and realistic, which was greatly appreciated. I would confidently recommend him to others dealing with complex property tax matters.
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Stevie Jacob

9 months ago
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nati azar

9 months ago
I am extremely impressed with the knowledge and level of service Nick provided—I truly can’t thank him enough for the excellent job he did. Nick advised me on SDLT where a limited company was purchasing a probate property, an area where most solicitors were unable to help. His expertise made a real difference. Thank you again.
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Jacks J

9 months ago
Nick Garner is outstanding. I contacted him with a complex SDLT question relating to a trustee purchase under a life-interest trust, and he responded quickly with a clear, structured explanation supported by the relevant legislation. He set out the correct SDLT treatment and provided a precise calculation that removed all ambiguity for my conveyancer. Calm, highly knowledgeable and incredibly helpful. If you need SDLT advice from someone who truly understands the detail, Nick is the person to speak to.
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James Harrington

9 months ago
Nick has been extremely, quick, clear and helpful with his advice and the full and rounded understanding of the situation, giving both sides of what can happen. He has built trust in his experience and we were very happy with his services. I would recommend Nick to and LTA to anyone going forwards.
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Mike Simmons

9 months ago
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Florin Gheorghiu

9 months ago
Nick's prompt and clear response was invaluable – I was dealing with quite a specific edge case where I am the legal owner of a property abroad, but do not have any major interest in it, as my parents rent it out and make use of the money. The question was whether I would qualify for the SDLT first-time buy relief and whether the higher rates for SDLT apply to me. With such a specific case, I couldn't find any advice online and Nick's response gave me the confidence to proceed with our plans AND the practicalities of what documents I would need to show HMRC that my situation actually makes me a first-time buyer. Super clear and professional. Highly recommend and when we buy, I'll definitely use Nick's services for an indemnified letter. His free advice is genuinely valuable and NOT a way to get you to pay money for answers or to milk fees from you. Thanks Nick!
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ivan fernandes

11 months ago
Had emailed Nick twice for some advice regarding stamp duty , the response was quick and well detailed . Did help me in taking the right course of action. Really found his advice to be very helpful
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Craig Macura

11 months ago
Nick provided excellent, expert advice for my SDLT enquiry. His professionalism and ability to answer specific, complex questions was extremely valuable. Thank You.
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KY

11 months ago
Thanks again for the help from Nick and Martin. Very professional team who have been providing detail advices and analysis, clear fee quote too before we made decision on moving forward. The whole process has taken quite along time but we have been receieving frequent updates and follow-up actions by the team. Really appreciated the help again and highly recommended their services.
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Jerome Hilario

11 months ago
Nick has been very helpful in all my queries surrounding SDLT and is extremely knowledgeable about the complexities of SDLT. I strongly recommend to use Nick for any land tax enquiries and am very much appreciative of the assistance and support he has given me
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Mike D

11 months ago
Nick was very generous and knowledgeable in providing timely and accurate advice on an SDLT query I had re the "Rule of 6". He demonstrated a real subject matter expertise. I will strongly consider proceeding with Nick to assist further with the matter.
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Farhana Shabbirdin

11 months ago
Nick was outstanding from the moment he answered my call. He was incredibly knowledgeable and even provided free guidance on our complex SDLT situation. I genuinely appreciate his time, effort, and kindness in taking time out of his busy schedule to help us. Truly grateful. Thank you so much!
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James

11 months ago
We have had some questions about how the stamp duty (SDLT) is calculated. We sent an email to Mr Garner for his advice. He quickly responded with a detailed analysis of our situation and a clear guidance. Thanks very much!
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Dionne Rooney

12 months ago
Nick was clear and answered my question in a day. I am very grateful that they were able to amass expert knowledge and share it. Such kindness helps the world go round. I will be sure to pass on my own skills to help others and make the donation to charity. Thank you so much!
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Zk Ka

1 year ago
Nick was incredibly helpful in explaining a complex SDLT issue. He broke everything down clearly, walked me through the calculations and options, and made the whole situation much easier to understand. Even though the outcome wasn't quite what I hoped for, his advice has given me clarity on my next steps. Professional, knowledgeable and considerate – highly recommended!
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Steve Mayers

1 year ago
Nick is knowledgeable, helpful, and kind. In a brief call he quickly identified the relevant information to answer our land tax query. Combining his knowledge of the UK guidelines, and relevant case law he answered our query quickly and with confidence. Thanks!
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Monika Khera

1 year ago
Nick’s professional knowledge is truly commendable; complex SDLT issue was explained in such a simple language with precise reasons . It’s been an absolute pleasure knowing Nick. Highly recommend Nick.
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ali shaik

1 year ago
I had an excellent experience with Nick. He took the time to give me a very detailed explanation, answered all of my questions thoroughly, and provided clear guidance that was easy to understand. His professionalism, patience, and support made a real difference, and I felt confident after our discussion. Highly recommended!
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STEVEN SANDERS

1 year ago
I would like to say a big thank you to Nick for his extremely prompt response to my emailed enquiries in relation to both SDLT and LTT including higher rate. The information Nick has provided me with is very helpful and both concise and easy to understand and will allow me to confidently move forward with my personal situation regarding property. I greatly appreciate your time and effort and highly recommend your services, thanks very much again Nick!
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Zidaan Ltd

1 year ago
I’m extremely grateful to Nick for their prompt and expert assistance in resolving my SDLT issue. They responded quickly, clearly understood the situation, and provided practical, accurate guidance that led to a smooth resolution. Their professionalism, knowledge of the process, and ability to act efficiently made what could have been a stressful experience feel completely manageable. It’s rare to find someone so responsive and effective — I wouldn’t hesitate to recommend their services to anyone dealing with property-related matters.
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Debbie Stone

1 year ago
Nick helped us with a very detailed answer in support of our son Ollie's (first time buyer) 'equity share' house purchase, for which his solicitor had mis-calculated a higher rate of SDLT (on the market value rather than the purchase price). We were desperate for a detailed enough proof of calculation to satisfy the legal team and Nick's help has saved us. Our son could not have afforded the higher rate they had miscalculated. His work is invaluable as are the causes he supports
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Luke Thomas

1 year ago
Nick was a massive help with Stamp Duty issues surrounding stair casing on my flat. My solicitor was certain the remaining percentage purchase of my flat resulted in me paying Stamp Duty of a few thousand pounds. Nicks professional knowledge and expertise outlined clauses of stamp duty where I was not required to pay stamp duty for stair-casing and based upon remaining percentage being purchased. This evidence was used to relay back to my solicitor who acknowledged there would be no further action required to pay stamp duty. This saved me a few thousand pounds. Nick is highly professional, reliable, takes interest into each clients needs. Would highly recommend and will use in the future.
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Alun Thomas

1 year ago
I'm absolutely delighted to have found this website and to have been able to speak with Nick !! I have been trying to make sense of the legislation for some weeks now and Nick unravelled the knots that i've mentally made of our complicated situation. He patiently listened whilst I described the multiple aspects and then explained the related schedule to each element in such an easily understandable way, happily clarifying any aspect that I was unsure of. Nick then invited me to e mail him so that he could explain in writing and refer to the relevant legislation schedule. I recieved his reply so quickly and the information was presented stage by stage with such clarity that I now feel completely confident that I know which tax is due (and which isn't !!) I can't thank or recommend Nick enough for his remarkable service. It's a huge weight lifted !! and i'm ever so grateful.
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ruba sodha

1 year ago
Nick called me within an hour of my contacting him. He was very thorough with understating what is a complex area of SDLT and researched the legislation in question. Very approachable. Thank you we really appreciate your help.
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Sunil Kumara

1 year ago
Nick is the best tax consultant I’ve interacted with—he responded within minutes with a clear and concise answer. He’s approachable, easy to understand, and incredibly helpful. Thank you, Nick!
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Frankie Johnson

1 year ago
Excellent service. Speedy responses to my questions from an extremely knowledgeable bloke. Would certainly recommend utilising his services.
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stephanie beechey

1 year ago
Nick was very helpful on my query regarding Stamp Duty rates. He was prompt with his reply and his knowledge was excellent. I now feel less confused in this minefield of taxes. Thanks Nick
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Si Wachira

1 year ago
My solicitor was unable to provide advice with certainty about a specific transaction involving LBTT, a yes or no question. I struggled to find the answer myself from reading the legislation and tax advisors quoted 100s of pounds in order to research and tell me if the correct answer was yes or no. Nick responded quickly, same day and provided the answer with a detailed explanation. Exactly what I needed to comply with the legislation. Thank you so much for your help.
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Dee Coman

1 year ago
Nick has been very helpful. He communicated his advice very clearly. I highly recommend him for all those who have stamp duty queries. Thank you, Nick.
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Ajmal Mian

1 year ago
I asked Nick a question on stamp duty and his response was very professional setting out the condition applicable to this particular case.
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Dhvanil Shah

1 year ago
I have recently reached out to Land Tax Advice for free of cost advice to my query related to LBTT and Additional Dwelling Supplement in Scotland. Nick thoroughly went through my case in detail, provided with a clear answer and also attached the legislation supporting the answer he provided. I would definitely recommend their service. Thanks.
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Robert Harper

1 year ago
Nick quickly provided exactly the sort of impartial insight that I needed and was struggling to find. It was a great help and very much appreciated.
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Julie Morris

1 year ago
Nick is very knowledgeable regarding this field. Not only is he knowledgeable he make it very easy to understand the minefield of stamp duty. Nick has just saved me over £7,000 in stamp duty as its not payable on my planned move. It's easy for a solicitor to say you owe X amount in stamp duty its not their hard earned money being paid out unnecessary. I will never be able to thank Nick enough. My advice is if you think your solicitor has got it wrong seek out Nick. Once again Nick thank-you so much. Take Julie
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Rob Watling

1 year ago
Thorough, detailed and comprehensive. Thanks
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Ajay Treon

2 years ago
Amazing advice. Anyone with any SDLT queries Nick should be your goto advisor. Many thanks Nick.
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Hannah Marsh

2 years ago
I was stressed out today believing we needed to pay stamp duty on a transfer of a house when previously I didn’t think we did. I called up and asked for advice, explained my situation and that I did not understand. It was explained really clearly to me, which was so helpful. I had already tried to get advice from my accountant who did not know the answer. In fact no one seemed to know the answer until I made this phone call so I am relieved I did.
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Samuel

2 years ago
Nick was fantastic gave me some wonderful advice would definitely recommend. Thanks Nick
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Lara H

2 years ago
Needed some advice on two SDLT matters and Nick was so helpful and knowledgeable. I’d highly recommend his services, he’s a pleasure to deal with and clearly knows his stuff!
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Jonathan Cockroft

2 years ago
Nick is an expert in his field, knowledgeable, offering clear and concise understanding around your SDLT issue and found a prompt, informed roadmap to my individual issue. 100% speak to Nick before anyone else.
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David Wong wongchisin88

2 years ago
My wife and I newly moved to the UK and encountered a problem over the eligibility of first time buyer. I contacted Nick over the phone for enquiry. Although I made the enquiry without any payment to Nick, he seriously took my case and eventually gave me very useful information, which greatly helped us to make decisions for the declaration of Stamp Duty. Throughout our communication, we definitely saw and felt Nick's passion and expertise in land tax field and professional comprehension of the law as well as very high efficiency. Seeing the information and explanation of the law given by Nick, we were certain that our simple question did cost Nick quite a bit time and efforts, yet he was all the time very polite. Seeing his true willingness and passion to help, patience, efficiency and expertise in land tax and the law, we truly admire this sage gentleman. Thank you very much Nick for helping us.
David Carter profile picture
David Carter

2 years ago
Nick is incredibly knowledgeable and was immediately able to understand my complex position in relation to UK Stamp Duty as an expat working in Switzerland. He was quick and generous in providing useful, actionable and timely advice that has allowed me to save thousands in avoidable taxation. Many thanks for your help Nick – all greatly appreciated.
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Debora Depaola

2 years ago
Nick was great during our appointment, providing clear and concise clarification about stamp duty. He explained everything in an easy-to-understand way, also providing with reference to the guidance, ensuring we felt confident about the process. His professionalism, knowledge, and approachable manner made the experience seamless and stress-free. We left feeling much more confident thanks to his help! Highly recommend!
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Natalia Boguslawska

2 years ago
Thanks for the incredibly helpful and informative chat. Nick has patiently explained a lot, and did not dismiss my query despite the transaction being too small or not qualifying. Very knowledgeable guy, and approachable. Highly recommend!

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Nick Garner

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