Land Transaction Tax: choosing not to use email
Choosing not to use email
You can ask the Welsh Revenue Authority not to use email for your personal Land Transaction Tax information.
- Contact the authority to opt out
- You can make the choice at any time
- Phone or post can be agreed instead
Scroll down for the full analysis.
Read the original guidance here:
Land Transaction Tax: choosing not to use email
Email is not required to discuss personal Land Transaction Tax (LTT) information with the Welsh Revenue Authority. Another method can be requested instead.
What this rule is about
When other people can see your inbox, email may not be suitable for discussing private tax details, particularly if those details are sensitive. That matters.
For this type of information, the Welsh Revenue Authority says it is possible to choose not to use email.
What the official source says
At any time, you may opt out of email for personal information. If you want to do so, contact the authority.
- This choice can be made at any time.
- Your choice covers discussions containing personal information.
- The Welsh Revenue Authority will respond in another way.
What this means in practice
The Welsh Revenue Authority can be told that email is not suitable for your personal tax information. It will agree a different way to communicate with you.
- If you worry that someone else can access your emails, you may opt out.
- To opt out, contact the Welsh Revenue Authority.
- Phone or post can be agreed between you and the authority.
How to analyse it
Ask one question: given who can access your account and the sensitivity of the details, is email safe and private enough for your situation? Keep it simple. If it is not, tell the authority clearly that you do not want to use email for personal information.
- Consider who can access your email account.
- Decide whether you want to opt out of email.
- Contact the Welsh Revenue Authority.
- Agree with the authority whether to use phone or post instead.
Example
For example, Aled shares an email account with a family member. He does not want personal LTT details sent there. He contacts the Welsh Revenue Authority and asks not to use email. In response, the authority can agree to contact him by phone or post instead.
Why this can be difficult in practice
Although email is quick, people may assume it is the only option. It is not, the official source says. Raise your preference with the Welsh Revenue Authority.
- Sharing an inbox can make email unsuitable.
- Agreement on your preferred alternative is required with the authority.
Key takeaways
- It is possible to opt out of email for personal LTT information.
- This can be done at any time.
- Phone or post can be agreed with the authority instead.
Technical analysis
For advisers, and for anyone who wants to check the law behind this page. You do not need this section to understand the guidance above.
Official guidance
The pages below are the Welsh Revenue Authority’s guidance. Guidance is not law. It sets out how the Welsh Revenue Authority reads the legislation, and it is not binding on you, on a tribunal or on a court. Where guidance and the legislation differ, the legislation wins. the Welsh Revenue Authority can also change or withdraw guidance, and it may not cover your facts.
Explore this with an AI
Readers often want to test their own situation. Copy the prompt below into ChatGPT, Claude or Gemini. It hands the model the actual legislation for this page rather than letting it answer from memory, and tells it to be explicit about what is uncertain. What comes back is information, not advice – check it against the links above.
I am researching Land Transaction Tax (LTT), the tax on property in Wales. It replaced Stamp Duty Land Tax in Wales on 1 April 2018, and SDLT does not apply in Wales. MY QUESTION Land Transaction Tax: choosing not to use email [Replace this with your own situation: what you are buying, the price, the dates, who the buyer is, and what you plan to do with the property.] Guidance page from the Welsh Revenue Authority on this topic (guidance, not law): https://www.gov.wales/welsh-revenue-authority-using-email-correspond-about-tax#63773 HOW I WANT YOU TO ANSWER 1. Work from the legislation above. Read it before answering. Guidance from the Welsh Revenue Authority is its view of the law, not the law, and does not bind a tribunal or a court. 2. Tell me what the rule actually requires, in plain English. 3. Tell me which facts decide the answer, and which facts would change it. 4. Tell me what evidence I would need to support the position. 5. Be explicit about anything unsettled or fact-sensitive. Do not guess. 6. Your training data has a cutoff and SDLT rates and reliefs change at fiscal events. Say so if you are not sure the law is current. Do not give me a conclusion you cannot support from the provisions above.
Legislation links show the Land Transaction Tax and Anti-avoidance of Devolved Taxes (Wales) Act 2017 as it stood on 2025-11-17. The law may have changed since, and the rules that apply are those in force on the date of your transaction. The official guidance this page is based on is here.
This page was last updated on 3 September 2026
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